PROGRAM

Program

To view confirmed presentations please click on the individual sessions. Please note the program is subject to change.

8:30 am
9:00 am
9:30 am
10:00 am
10:30 am
11:00 am
11:30 am
12:00 pm
12:30 pm
1:00 pm
1:30 pm
2:00 pm
2:30 pm
3:00 pm
3:30 pm
4:00 pm
4:30 pm
5:00 pm
5:30 pm
6:00 pm
6:30 pm
7:00 pm
7:30 pm
8:00 pm
8:30 pm
9:00 pm
9:30 pm
10:00 pm
DAY 1 - Wednesday 9 February 2022
DAY 1 - Wednesday 9 February 2022
WELCOME TO THE NATIONAL SMALL BUSINESS SUMMIT
8:30 am - 9:00 am
Matthew Addison, COSBOA Chair
Matthew Addison, COSBOA Chair

Matthew Addison (COSBOA Chair) will open with a Welcome to the Summit, Australia’s premier event informing government and regulators on future policy for small business. The welcome will be followed by an acknowledgment to the traditional landowners, an update from American Express and the Commonwealth Bank and finally a keynote address.

REGULATOR SUPER SESSION
9:00 am - 10:30 am
With the power to make or break a business, our regulators hold an essential position in the business community. But what real, tangible moves are they making to benefit small business? In this super session we hear their thoughts on the new government policies, and how they plan to improve things for the business community going forward.
 

With the power to make or break a business, our regulators hold an essential position in the business community. But what real, tangible moves are they making to benefit small business? In this super session we hear their thoughts on the new government policies, and how they plan to improve things for the business community going forward.

MORNING TEA
10:30 am - 11:00 am
Visit our exhibitors in the COSBOA NSBS Marketplace
 

Visit our exhibitors in the COSBOA NSBS Marketplace

INNOVATORS - REAL STORIES OF SUCCESS FROM SMALL BUSINESS
11:00 am - 12:15 pm
Over the past two years COSBOA has created a number of opportunities and programs to drive innovators to come to the forefront for small business. Join us for an exciting Innovators Panel with small businesses and hear their stories of bringing new ideas to life. We’ll be bringing you real case studies from COSBOA’s Enterprising Girls, the National Innovation Games, and Go Local First. Finally, we will review the inspirational progress and business change demonstrated from Salesforce grant recipients.

Over the past two years COSBOA has created a number of opportunities and programs to drive innovators to come to the forefront for small business. Join us for an exciting Innovators Panel with small businesses and hear their stories of bringing new ideas to life. We’ll be bringing you real case studies from COSBOA’s Enterprising Girls, the National Innovation Games, and Go Local First. Finally, we will review the inspirational progress and business change demonstrated from Salesforce grant recipients.

DIGITALISATION - POWERING THE DIGITALISATION OF SMALL BUSINESS FOR FUTURE SUCCESS
12:15 pm - 12:45 pm
Online consumerism is on the increase, signifying the digitalisation of small business as an essential driver for their future success. There has been an overwhelming public support to shop small, but how can policy and industry support small businesses? This session will share statistics, tools, resources, and real stories of change, to demonstrate and inspire ways small businesses can improve their digital presence to compete effectively and capture the online market.

Online consumerism is on the increase, signifying the digitalisation of small business as an essential driver for their future success. There has been an overwhelming public support to shop small, but how can policy and industry support small businesses? This session will share statistics, tools, resources, and real stories of change, to demonstrate and inspire ways small businesses can improve their digital presence to compete effectively and capture the online market.

LUNCH
12:45 pm - 1:45 pm
Visit our exhibitors in the COSBOA NSBS Marketplace

Visit our exhibitors in the COSBOA NSBS Marketplace

PANDEMIC PROBLEMS: THE INSURANCE DILEMMA - TO CLAIM OR NOT TO CLAIM - IS THAT THE QUESTION?
1:45 pm - 3:15 pm
Small business is being greatly interrupted during the pandemic, especially during the mandated lockdowns, and although there are government stimulus packages, where does policy sit with insurance claims during a pandemic? Hear from leaders in the insurance sector as they share real case studies, and discuss the complexities of policy, what small businesses should be aware of when negotiating their insurance and how and when they can claim.

Small business is being greatly interrupted during the pandemic, especially during the mandated lockdowns, and although there are government stimulus packages, where does policy sit with insurance claims during a pandemic? Hear from leaders in the insurance sector as they share real case studies, and discuss the complexities of policy, what small businesses should be aware of when negotiating their insurance and how and when they can claim.

AFTERNOON TEA
3:15 pm - 3:45 pm
Visit our exhibitors in the COSBOA NSBS Marketplace

Visit our exhibitors in the COSBOA NSBS Marketplace

WORKPLACE WELLNESS
3:45 pm - 5:00 pm
Sessions will cover a presentation from Beyond Blue on their tools and support provided to small business, plus two mini sessions ‘Wellbeing Workplace Talks’ – one focusing on demystifying vaccinations and the other offering top tips on how to look after your mental and physical health as a small business owner.

Sessions will cover a presentation from Beyond Blue on their tools and support provided to small business, plus two mini sessions ‘Wellbeing Workplace Talks’ – one focusing on demystifying vaccinations and the other offering top tips on how to look after your mental and physical health as a small business owner.

PRE-DINNER DRINKS
5:45 pm - 6:30 pm
Join us for pre-dinner drinks before the Summit Dinner.

Join us for pre-dinner drinks before the Summit Dinner.

COSBOA SUMMIT DINNER
6:30 pm - 10:00 pm
Join us for an informative and enjoyable evening filled with networking and collaboration at this sit-down dinner with Alexi Boyd, CEO of COSBOA as your host.

Join us for an informative and enjoyable evening filled with networking and collaboration at this sit-down dinner with Alexi Boyd, CEO of COSBOA as your host.

DAY 2 - Thursday 10 February 2022
DAY 2 - Thursday 10 February 2022
NETWORKING - ARRIVAL TEA & COFFEE
8:30 am - 9:00 am
Join us in the Foyer for tea, coffee, and networking before the morning session.

Join us in the Foyer for tea, coffee, and networking before the morning session.

COMPETITION SUPER SESSION
9:00 am - 10:00 am
A high-hitting panel discussing the key impacts of sustaining a competitive marketplace for small business across all industries
 

A high-hitting panel discussing the key impacts of sustaining a competitive marketplace for small business across all industries. Important talking points will include:

  • Competition policy and laws in practice
    • What does this look like when filtered through to the ground level of doing business?
    • What kind of society do we want our businesses to operate in – what do we want competition to look like for our small businesses and beyond?
  • The effects of the ACCC creating a fair competitive environment for small businesses
  • Consumer rights, policy and law – protecting the Australian public and stimulating small business
  • Competition in food distribution as Woolworths buys PFD
  • The competitive and regulatory environment for online and cardless payments
  • Review of Section 50 of the Competition and Consumer Act and its impact on the merger authorisation, with a focus on the recent amalgamation in the Australian Payments Systems

MORNING TEA
10:00 am - 10:30 am
Visit our exhibitors in the COSBOA NSBS Marketplace
 

Visit our exhibitors in the COSBOA NSBS Marketplace

PANDEMIC PROBLEMS - LANDLORD INTERVENTION - IS IT NEEDED? THE DEBATE FROM BOTH SIDES
10:30 am - 11:30 am
It’s time for the landlord, tenant debate – still a hot topic and pain point on both sides with complex policy and government relief schemes at play during the pandemic. How have the tenancy recovery packages helped, do they need to be extended, and how can small business survive if they have to shut up shop, yet still pay rents? On the other side, landlords can only go so far to relieve tenants, so who takes the brunt of the burden? Join us for the tenancy debate!

It’s time for the landlord, tenant debate – still a hot topic and pain point on both sides with complex policy and government relief schemes at play during the pandemic. How have the tenancy recovery packages helped, do they need to be extended, and how can small business survive if they have to shut up shop, yet still pay rents? On the other side, landlords can only go so far to relieve tenants, so who takes the brunt of the burden? Join us for the tenancy debate!

CYBERSECURITY - FOUNDATION, SUPPORT, PROTECTION AND RESOURCES
11:30 am - 12:00 pm
As small business moves into cyberspace with operational systems, hardware and software, eCommerce, financials and data storage this brings new risks and threats. Find out about the importance of Cybersecurity across the four domains: physical, information, cognitive and social, and what support is available for small business to protect themselves. Understand the costs, training, skills, and structure required and get the resources needed to eliminate the threats and liability of a cyber-attack on small businesses.

As small business moves into cyberspace with operational systems, hardware and software, eCommerce, financials and data storage this brings new risks and threats. Find out about the importance of Cybersecurity across the four domains: physical, information, cognitive and social, and what support is available for small business to protect themselves. Understand the costs, training, skills, and structure required and get the resources needed to eliminate the threats and liability of a cyber-attack on small businesses.

LUNCH
12:00 pm - 1:00 pm
Visit our exhibitors in the COSBOA NSBS Marketplace

Visit our exhibitors in the COSBOA NSBS Marketplace

INDUSTRIAL RELATIONS SUPER PANEL: THE FUTURE OF IR IN THE WOKPLACE, FOR WORKS AND THE RIGHTS OF SMALL BUSINESS
1:00 pm - 2:30 pm
This is a not-to-be-missed panel on the future of industrial relations and reforms in Australia focusing on all sides of the debate for business.

This is a not-to-be-missed panel on the future of industrial relations and reforms in Australia focusing on all sides of the debate for business. The panel will discuss:

  • Employment law and workplace relations
  • Inability of small business to access flexibility (as a result of rigid awards)
  • The cost of enterprise bargaining
  • The culture of IR in Australia; its strengths & weaknesses
  • The merits or otherwise of a small business award

REPORTS ON THE ECONOMY
2:30 pm - 3:30 pm
<B>The big picture – predictions for what the economy has in store for small business</B><br/> What are the economic predictions and trends for the year ahead? What do small business people need to be aware of, what do leaders need to know so they can create the right budgets, policy, law and structure for small business to thrive in the future? In this session we will gain an economist’s perspective on the outlook for the Australian economy. <br/><br/> <B>The economic conversation</B><br/> Australian small businesses play a significant role in driving the economy, and their success translates into strong growth for the country and its people. Hear from government and small business leaders on their economic predictions and what we need to know for small business to continue to sustain their place making and driving trade in the coming year.

The big picture – predictions for what the economy has in store for small business
What are the economic predictions and trends for the year ahead? What do small business people need to be aware of, what do leaders need to know so they can create the right budgets, policy, law and structure for small business to thrive in the future? In this session we will gain an economist’s perspective on the outlook for the Australian economy.

The economic conversation
Australian small businesses play a significant role in driving the economy, and their success translates into strong growth for the country and its people. Hear from government and small business leaders on their economic predictions and what we need to know for small business to continue to sustain their place making and driving trade in the coming year.

CLOSE OF COSBOA NATIONAL SMALL BUSINESS SUMMIT
3:30 pm - 4:05 pm

NETWORKING DRINKS
4:05 pm - 5:00 pm
Join us for Networking Drinks in the Foyer and visit the COSBOA NSBS Marketplace

Join us for Networking Drinks in the Foyer and visit the COSBOA NSBS Marketplace as we wrap up the Summit for 2022.

DAY 1 - Wednesday 9 February 2022
DAY 2 - Thursday 10 February 2022