PROGRAM

Program

To view confirmed presentations please click on the individual sessions. Please note the program is subject to change.

8:30 am
9:00 am
9:30 am
10:00 am
10:30 am
11:00 am
11:30 am
12:00 pm
12:30 pm
1:00 pm
1:30 pm
2:00 pm
2:30 pm
3:00 pm
3:30 pm
4:00 pm
4:30 pm
5:00 pm
5:30 pm
6:00 pm
6:30 pm
7:00 pm
7:30 pm
8:00 pm
8:30 pm
9:00 pm
9:30 pm
10:00 pm
DAY 1 - Tuesday 5 April 2022
DAY 1 - Tuesday 5 April 2022
OPENING ADDRESS BY HON. MATT KEAN MP, NSW TREASURER AND MINISTER FOR ENERGY & WELCOME TO THE NATIONAL SMALL BUSINESS SUMMIT
8:30 am - 9:00 am
Matthew Addison, COSBOA Chair will welcome you to the Summit, Australia’s premier event informing government and regulators on future policy for small business. The welcome will be followed by an update from Lisa Belcher, American Express and Mike Vacy-Lyle, Commonwealth Bank and finally an opening address from Hon. Matt Kean MP, NSW Treasurer and Minister for Energy.
Matthew Addison, COSBOA Chair

Matthew Addison, COSBOA Chair will welcome you to the Summit, Australia’s premier event informing government and regulators on future policy for small business. The welcome will be followed by an update from Lisa Belcher, American Express and Mike Vacy-Lyle, Commonwealth Bank and finally an opening address from Hon. Matt Kean MP, NSW Treasurer and Minister for Energy.

ADDRESS FROM THE HON. RICHARD MARLES MP, DEPUTY LEADER OF THE AUSTRALIAN LABOR PARTY, SHADOW MINISTER FOR NATIONAL RECONSTRUCTION, EMPLOYMENT, SKILLS AND SMALL BUSINESS

Hon. Richard Marles MP, Deputy Leader of the Australian Labor Party, Shadow Minister for National Recontruction, Employment, Skills and Small Business

POWER PANEL: AN AUDIENCE WITH THE AUSTRALIAN REGULATORS
9:15 am - 10:45 am
PANELLISTS: <ul><li>Danielle Press, ASIC Commissioner</li> <li>Jeremy Hirschhorn, Second Commissioner of Taxation, Client Engagement Group</li> <li>Gina Cass-Gottlieb, ACCC Chair</li> <li>Sandra Parker, Fair Work Ombudsman</li><li>Gary Johns, Commissioner of Australian Charities and Not-for-Profits</li></ul> <br/>With the power to make or break a business, our regulators hold an essential position in the business community. But what real, tangible moves are they making to benefit small business? In this super session we hear their thoughts on the new government policies, and how they plan to improve things for the business community going forward.<br/><br/>
 

PANELLISTS:

  • Danielle Press, ASIC Commissioner
  • Jeremy Hirschhorn, Second Commissioner of Taxation, Client Engagement Group
  • Gina Cass-Gottlieb, ACCC Chair
  • Sandra Parker, Fair Work Ombudsman
  • Gary Johns, Commissioner of Australian Charities and Not-for-Profits

With the power to make or break a business, our regulators hold an essential position in the business community. But what real, tangible moves are they making to benefit small business? In this super session we hear their thoughts on the new government policies, and how they plan to improve things for the business community going forward.

MORNING TEA
10:45 am - 11:15 am
Visit our exhibitors in the COSBOA NSBS Marketplace
 

Visit our exhibitors in the COSBOA NSBS Marketplace

THE COMMERCIAL TENANCY DIVIDE - THE DEBATE FROM BOTH SIDES! GETTING A FAIR AND GENUINE COMMERCIAL RESULT FOR ALL
11:15 am - 12:15 pm
PANELLISTS: <ul><li> Lynda McAlary-Smith, Victorian Small Business Commissioner</li><li> Maree Ashead, Queensland Small Business Commissioner</li><li> Kelly Cunningham, YourLeasingCo</li><li> Stephen Spring, Australian Retail Lease Management</li></ul> <br/>It’s time for the landlord, tenant debate – still a hot topic and pain point on both sides with complex policy and government relief schemes at play during the pandemic. How have the tenancy recovery packages helped, do they need to be extended, and how can small business survive if they have to shut up shop, yet still pay rents? On the other side, landlords can only go so far to relieve tenants, so who takes the brunt of the burden? Join us for the tenancy debate!<br/><br/>

PANELLISTS:

  • Lynda McAlary-Smith, Victorian Small Business Commissioner
  • Maree Ashead, Queensland Small Business Commissioner
  • Kelly Cunningham, YourLeasingCo
  • Stephen Spring, Australian Retail Lease Management

It’s time for the landlord, tenant debate – still a hot topic and pain point on both sides with complex policy and government relief schemes at play during the pandemic. How have the tenancy recovery packages helped, do they need to be extended, and how can small business survive if they have to shut up shop, yet still pay rents? On the other side, landlords can only go so far to relieve tenants, so who takes the brunt of the burden? Join us for the tenancy debate!

LUNCH
12:15 pm - 1:30 pm
Visit our exhibitors in the COSBOA NSBS Marketplace

Visit our exhibitors in the COSBOA NSBS Marketplace

THE FUTURE OF INDUSTRIAL RELATIONS IN THE WORKPLACE, FOR WORKERS AND THE RIGHTS OF SMALL BUSINESS
1:30 pm - 2:30 pm
SPEAKERS: <ul><li>Sally McManus, Australian Council of Trade Unions</li> <li>Mark McKenzie, Australasian Convenience & Petroleum Marketers Association</li></ul><br/> This is a not-to-be-missed one-to-one interview on the future of industrial relations and reforms in Australia focusing on: <ul> <li>Employment law and workplace relations</li> <li>Inability of small business to access flexibility (as a result of rigid awards)</li> <li>The cost of enterprise bargaining</li> <li>The culture of IR in Australia; its strengths & weaknesses</li> <li>The merits or otherwise of a small business award</li> </ul>

SPEAKERS:

  • Sally McManus, Australian Council of Trade Unions
  • Mark McKenzie, Australasian Convenience & Petroleum Marketers Association

This is a not-to-be-missed one-to-one interview on the future of industrial relations and reforms in Australia focusing on:
  • Employment law and workplace relations
  • Inability of small business to access flexibility (as a result of rigid awards)
  • The cost of enterprise bargaining
  • The culture of IR in Australia; its strengths & weaknesses
  • The merits or otherwise of a small business award

POWERING THE DIGITALISATION OF SMALL BUSINESS FOR FUTURE SUCCESS
2:30 pm - 3:15 pm
PANELLISTS:<ul><li> Rosemary Sinclair, .au Domain Administration</li><li> David Field, OZEDI</li><li> Shaye Thyer, INTUIT</li></ul> <br/>Online consumerism is on the increase, signifying the digitalisation of small business as an essential driver for their future success. There has been an overwhelming public support to shop small, but how can policy and industry support small businesses? This session will share statistics, tools, resources, and real stories of change, to demonstrate and inspire ways small businesses can improve their digital presence to compete effectively and capture the online market. <br/><br/>

PANELLISTS:

  • Rosemary Sinclair, .au Domain Administration
  • David Field, OZEDI
  • Shaye Thyer, INTUIT

Online consumerism is on the increase, signifying the digitalisation of small business as an essential driver for their future success. There has been an overwhelming public support to shop small, but how can policy and industry support small businesses? This session will share statistics, tools, resources, and real stories of change, to demonstrate and inspire ways small businesses can improve their digital presence to compete effectively and capture the online market.

AFTERNOON TEA
3:15 pm - 3:45 pm
Visit our exhibitors in the COSBOA NSBS Marketplace

Visit our exhibitors in the COSBOA NSBS Marketplace

WORKPLACE WELLNESS - HELPING SMALL BUSINESS PEOPLE TO RECOGNISE AND MANAGE STRESS TO OVERCOME DIFFICULTIES
3:45 pm - 4:30 pm
Sessions will cover a presentation from Beyond Blue on their tools and support provided to small business, plus one mini session on demystifying vaccinations. SPEAKERS:<ul><li> Julia Gillard, Former Prime Minister of Australia & Chair of Beyond Blue</li> <li>Andrew Carr, Clinical Immunology, St Vincent's Hospital Australia</li></ul>

Sessions will cover a presentation from Beyond Blue on their tools and support provided to small business, plus one mini session on demystifying vaccinations. SPEAKERS:

  • Julia Gillard, Former Prime Minister of Australia & Chair of Beyond Blue
  • Andrew Carr, Clinical Immunology, St Vincent's Hospital Australia

PRE-DINNER DRINKS
5:30 pm - 6:30 pm
Join us for pre-dinner drinks before the Summit Dinner. <br/><br/> <div align="center">Sponsored by:<br/>Telstra<br/> <img src="https://www.cosboansbs.com.au/wp-content/uploads/2021/11/primary-blue-rgb-300x300.png" width="150"></div>

Join us for pre-dinner drinks before the Summit Dinner.

Sponsored by:
Telstra
CONNECT, DEBATE AND DISCUSS AT THE SUMMIT GALA DINNER
6:30 pm - 10:00 pm
Join us for an informative and enjoyable evening filled with networking and collaboration at this sit-down dinner with Alexi Boyd, CEO of COSBOA as your host. <br/><br/> <div align="center">Sponsored by:<br/> <img src="https://www.cosboansbs.com.au/wp-content/uploads/2019/07/amex-1024x1024.png" width="150"></div>

Join us for an informative and enjoyable evening filled with networking and collaboration at this sit-down dinner with Alexi Boyd, CEO of COSBOA as your host.

Sponsored by:
DAY 2 - Wednesday 6 April 2022
DAY 2 - Wednesday 6 April 2022
NETWORKING - ARRIVAL TEA & COFFEE
8:30 am - 9:00 am
Join us in the Foyer for tea, coffee, and networking before the morning session.

Join us in the Foyer for tea, coffee, and networking before the morning session.

ADDRESS FROM THE HON. STUART ROBERT MP, MINISTER FOR EMPLOYMENT, WORKFORCE, SKILLS, SMALL AND FAMILY BUSINESS

Hon Stuart Robert MP, Minister for Employment, Workforce, Skills, Small and Family Business

THE COMPETITION EXAMINATION: A DEEP-DIG DIALOGUE FOR BIG AND SMALL
9:15 am - 10:15 am
FACILITATOR: <ul><li>Bruce Billson, ASBFEO</li></ul> PANELLISTS: <ul><li>Fred Harrison, Ritchies Supermarket</li> <li>Alan Tse, Altina Drinks</li></ul> This panel will discuss the key impacts of sustaining a competitive marketplace for small business across all industries. Important talking points will include: <ul> <li>Competition policy and laws in practice</li> <ul> <li>What does this look like when filtered through to the ground level of doing business?</li> <li>What kind of society do we want our businesses to operate in – what do we want competition to look like for our small businesses and beyond?</li> </ul> <li>The effects of the ACCC creating a fair competitive environment for small businesses</li> <li>Consumer rights, policy and law – protecting the Australian public and stimulating small business</li> <li>Competition in food distribution as Woolworths buys PFD</li> <li>The competitive and regulatory environment for online and cardless payments</li> <li>Review of Section 50 of the Competition and Consumer Act and its impact on the merger authorisation, with a focus on the recent amalgamation in the Australian Payments Systems</li> </ul>
 

FACILITATOR:

  • Bruce Billson, ASBFEO
PANELLISTS:
  • Fred Harrison, Ritchies Supermarket
  • Alan Tse, Altina Drinks
This panel will discuss the key impacts of sustaining a competitive marketplace for small business across all industries. Important talking points will include:
  • Competition policy and laws in practice
    • What does this look like when filtered through to the ground level of doing business?
    • What kind of society do we want our businesses to operate in – what do we want competition to look like for our small businesses and beyond?
  • The effects of the ACCC creating a fair competitive environment for small businesses
  • Consumer rights, policy and law – protecting the Australian public and stimulating small business
  • Competition in food distribution as Woolworths buys PFD
  • The competitive and regulatory environment for online and cardless payments
  • Review of Section 50 of the Competition and Consumer Act and its impact on the merger authorisation, with a focus on the recent amalgamation in the Australian Payments Systems

MORNING TEA
10:15 am - 10:45 am
Visit our exhibitors in the COSBOA NSBS Marketplace
 

Visit our exhibitors in the COSBOA NSBS Marketplace

THE NEXT GENERATION OF BUSINESS: MEET THE INNOVATORS! Real stories of success from small business.
10:45 am - 12:00 pm
PANELLISTS: <ul><li>Miriam Rizvi, The Beanies</li> <li>Stephanie Weiss, Arula</li> <li>Sarah Collingwood, Four Winds Vineyard</li></ul> <br/>Over the past two years COSBOA has created a number of opportunities and programs to drive innovators to come to the forefront for small business. Join us for an exciting Innovators Panel with small businesses and hear their stories of bringing new ideas to life.

PANELLISTS:

  • Miriam Rizvi, The Beanies
  • Stephanie Weiss, Arula
  • Sarah Collingwood, Four Winds Vineyard

Over the past two years COSBOA has created a number of opportunities and programs to drive innovators to come to the forefront for small business. Join us for an exciting Innovators Panel with small businesses and hear their stories of bringing new ideas to life.

CYBERSECURITY - FOUNDATION, SUPPORT, PROTECTION AND RESOURCES
12:00 pm - 12:30 pm
PANELLISTS: <ul><li>Abigail Bradshaw, Australian Cyber Security Centre</li> <li>Daniel Lewkovitz, Calamity</li> <li>Matthew Prouse, Digital Service Providers Australia New Zealand</li></ul> <br/>As small business moves into cyberspace with operational systems, hardware and software, eCommerce, financials and data storage this brings new risks and threats. Find out about the importance of Cybersecurity across the four domains: physical, information, cognitive and social, and what support is available for small business to protect themselves. Understand the costs, training, skills, and structure required and get the resources needed to eliminate the threats and liability of a cyber-attack on small businesses.

PANELLISTS:

  • Abigail Bradshaw, Australian Cyber Security Centre
  • Daniel Lewkovitz, Calamity
  • Matthew Prouse, Digital Service Providers Australia New Zealand

As small business moves into cyberspace with operational systems, hardware and software, eCommerce, financials and data storage this brings new risks and threats. Find out about the importance of Cybersecurity across the four domains: physical, information, cognitive and social, and what support is available for small business to protect themselves. Understand the costs, training, skills, and structure required and get the resources needed to eliminate the threats and liability of a cyber-attack on small businesses.

LUNCH
12:30 pm - 1:45 pm
Visit our exhibitors in the COSBOA NSBS Marketplace and have the option to sit on a roundtable to discuss issues impacting small business with other attendees from 12:45pm - 1:45pm

Visit our exhibitors in the COSBOA NSBS Marketplace and have the option to sit on a roundtable to discuss issues impacting small business with other attendees from 12:45pm - 1:45pm

THE INSURANCE DILEMMA - TO CLAIM OR NOT TO CLAIM - IS THAT THE QUESTION?
1:45 pm - 2:45 pm
PANELLISTS: <ul><li> Andrew Hall, Insurance Council of Australia</li><li> Alexandra Hordern, ASBFEO</li></ul><br/> Small business is being greatly interrupted during the pandemic, especially during the mandated lockdowns, and although there are government stimulus packages, where does policy sit with insurance claims during a pandemic? Hear from leaders in the insurance sector as they share real case studies, and discuss the complexities of policy, what small businesses should be aware of when negotiating their insurance and how and when they can claim.<br/><br/>

PANELLISTS:

  • Andrew Hall, Insurance Council of Australia
  • Alexandra Hordern, ASBFEO

Small business is being greatly interrupted during the pandemic, especially during the mandated lockdowns, and although there are government stimulus packages, where does policy sit with insurance claims during a pandemic? Hear from leaders in the insurance sector as they share real case studies, and discuss the complexities of policy, what small businesses should be aware of when negotiating their insurance and how and when they can claim.

REPORTS ON THE ECONOMY
2:45 pm - 3:30 pm
SPEAKERS: <ul><li>Robert Tedesco, Vice President & General Manager, Global Merchant Services, A/NZ at American Express</li><li>John Shepherd, General Manager, Industry Statistics Division, Australian Bureau of Statistics</li></ul><B>The big picture – predictions for what the economy has in store for small business</B><br/> What are the economic predictions and trends for the year ahead? What do small business people need to be aware of, what do leaders need to know so they can create the right budgets, policy, law and structure for small business to thrive in the future? In this session we will gain an economist’s perspective on the outlook for the Australian economy. <br/><br/> <B>The economic conversation</B><br/> Australian small businesses play a significant role in driving the economy, and their success translates into strong growth for the country and its people. Hear from government and small business leaders on their economic predictions and what we need to know for small business to continue to sustain their place making and driving trade in the coming year.

SPEAKERS:

  • Robert Tedesco, Vice President & General Manager, Global Merchant Services, A/NZ at American Express
  • John Shepherd, General Manager, Industry Statistics Division, Australian Bureau of Statistics
The big picture – predictions for what the economy has in store for small business
What are the economic predictions and trends for the year ahead? What do small business people need to be aware of, what do leaders need to know so they can create the right budgets, policy, law and structure for small business to thrive in the future? In this session we will gain an economist’s perspective on the outlook for the Australian economy.

The economic conversation
Australian small businesses play a significant role in driving the economy, and their success translates into strong growth for the country and its people. Hear from government and small business leaders on their economic predictions and what we need to know for small business to continue to sustain their place making and driving trade in the coming year.

CLOSE OF COSBOA NATIONAL SMALL BUSINESS SUMMIT
3:30 pm - 4:00 pm
The Hon. Bruce Billson GAICD, The Australian Small Business and Family Enterprise Ombudsman, will close with a mini speech on small business and the recovery from the pandemic

The Hon. Bruce Billson GAICD, The Australian Small Business and Family Enterprise Ombudsman, will close with a mini speech on small business and the recovery from the pandemic

NETWORKING DRINKS
4:00 pm - 5:30 pm
Join us for Networking Drinks in the Foyer and visit the COSBOA NSBS Marketplace as we wrap up the Summit for 2022. <br/><br/> <div align="center">Sponsored by:<br/>eftpos<br/> <img src="https://www.cosboansbs.com.au/wp-content/uploads/2022/01/eftpos_500px.jpg" width="150"></div>

Join us for Networking Drinks in the Foyer and visit the COSBOA NSBS Marketplace as we wrap up the Summit for 2022.

Sponsored by:
eftpos
DAY 1 - Tuesday 5 April 2022
DAY 2 - Wednesday 6 April 2022